Getting It Right the First Time

When I worked in the corporate world, I led a strong team. They were hitting the mark 95% of the time, but those small, seemingly harmless mistakes kept cropping up. These slip-ups—no matter how minor—had a way of overshadowing all the good work they did.

Sometimes these errors were costly. We had to re-submit documents, face delays in completing validation phases, and ultimately, extend the assessment period. This led to more questions, more delays, and a significant impact on our regulatory outcomes, business operations, and, most importantly, the patients waiting for our medicines.

In previous emails, I’ve shared how I tackled this issue with one simple method. If you missed it or want a refresher, feel free to reply to this email, and I’ll gladly share it with you. But today, I want to focus on something crucial: the importance of getting things right the first time, especially in regulatory work. A single mistake can have far-reaching consequences for your business and the patients relying on you.

If you’re curious about how well you’re doing in this area, I have good news—it only takes five minutes to find out, and it’s completely free.

Take our regulatory health check. One of the key categories we evaluate is ‘Regulatory Right First Time,’ and you’ll receive customised results instantly.